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It's true ... unlike the "others" ..WeatherMaker wrote:DeLorme support is based in Maine - I'm pretty sure you'll be able to understand them. You might be pleasantly surprised at what they can help you with.
My Name Is Bob wrote:I've been using an LT-40 for about a year and it has been great. Never had a problem with it. Recently I wanted to upgrade to ST2010 and figured I would go ahead and upgrade to bluetooth as well. Only problem is that the bluetooth support absolutely sucks!. I've spent at least 6 hours this weekend to coax any sort of connection with any of my systems. I've tried every possible combination of walkthoughs and support I've found here and elsewhere online. Now, I'm no slouch when it comes to tech. I live this stuff. There is no reason for this product to have been released. I don't know how long it has been on the market, but I know its been a while. I'm flabbergasted that Delorme hasn't pulled it or done a hardware revision. The presence of the unexplained three point switch was only the first indicator of how bad this product was designed. That the official instructions tell you to mark it as a generic NMEA device when software and hardware are from the same company was another.
After spending hours on this, the ONLY way I possibly can get a connection is by the following.
1)Uninstall ALL bluetooth devices and unassign ALL com ports.
2)Pair GPS with laptop (which fails half the time due to time outs of the GPS leaving discovery mode)
4)set to generic NMEA and use com port 4 (the only one that is present in the pull down)
5)Try to connect and when it fails close ST.
6)Open the device properties page and change from port 3 to 4 (so that the same port is being used incoming and outgoing)
7)Try to start GPS
Doing this, it has connected every time. Too bad that once the connection is lost then I have to start back over. It only takes 5 minutes every time... and I can never have any other bluetooth devices paired. Other than that its the perfect solution. /sarcasm
I have yet to see any connection (with any of the 3 systems I've tested) doing anything else. If you are here doing research before buying (which I unfortunately did not do), then consider yourself warned. Luckily I have plenty of long USB cords that I can use to replace the short charge cable that came with it.
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