Uninstall problems

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Uninstall problems

Postby certifiedpilotcars » Sun Dec 06, 2009 3:17 pm

Greetings;

I attempted to look for an answer already, however, found nothing to assist me. I would like to uninstall SA 2009 Plus from my laptop since I have SA 2010. Disk space is at a premium here. When I go to Add/Remove Programs, I get an error message: "The installation source for this product is not available. Verify that the source exists and that you can access it." I have tried putting the disk in and get the same message. What other way is there, if any, to uninstall this program? This is my fifth SA program I have had and I've never had a problem uninstalling any of the previous editions. Thank you in advance for your assistance.
Dana Neil Oaklund, Certified Pilot Cars, LLC
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Nationwide multi state certified & insured
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Re: Uninstall problems

Postby Emrol Ed » Sun Dec 06, 2009 3:24 pm

If you run Setup (on the DVD), you should get the InstallShield Wizard, where you can select Remove.
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Re: Uninstall problems

Postby certifiedpilotcars » Sun Dec 06, 2009 3:42 pm

Emrol Ed wrote:If you run Setup (on the DVD), you should get the InstallShield Wizard, where you can select Remove.


Unfortunately, I've tried that as well and get the same error message.
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Re: Uninstall problems

Postby Emrol Ed » Sun Dec 06, 2009 3:57 pm

I have used this to fix some install/uninstall problems > Microsoft Installer Cleanup Utility
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Re: Uninstall problems

Postby certifiedpilotcars » Sun Dec 06, 2009 5:45 pm

I totally forgot about that utility. It seems that did it. Thank you very much for the assistance.
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Re: Uninstall problems

Postby Emrol Ed » Sun Dec 06, 2009 6:51 pm

I am glad to hear that it worked. It sure beats trying to manually fix the Registry. :)
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Re: Uninstall problems

Postby Spencer » Mon Sep 20, 2010 8:32 pm

Emrol Ed wrote:I have used this to fix some install/uninstall problems > Microsoft Installer Cleanup Utility


This tool has been removed from Microsofts website. Does anyone else have any suggestions for uninstalling Street Atlas 2009 Plus?
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Re: Uninstall problems

Postby certifiedpilotcars » Tue Sep 21, 2010 12:24 pm

Spencer wrote:
Emrol Ed wrote:I have used this to fix some install/uninstall problems > Microsoft Installer Cleanup Utility


This tool has been removed from Microsofts website. Does anyone else have any suggestions for uninstalling Street Atlas 2009 Plus?


Interesting! I just read that it was pulled. Thankfully, I don't recall it ever messing anything on my PC or laptop. I believe that it is still on my PC; if so, would you like a copy?
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